People in technology centre

How we work with you

Speak to us:  01728 441 441
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Flexible packages, tailored solutions

Your clients need insurance cover that matches their needs – policies that fit them rather than pre-determined products that don’t. So with all our policies, whether package or completely bespoke, we aim to be as flexible as possible. We like to think we can find a solution for every risk we see, using our expertise to meet even the risks that don’t ‘fit in the box’. We also know that your clients live in a rapidly changing world and that insurance should change with them. So we keep our fingers on the pulse of both regulatory and market changes. As one broker recently put it, we have products that work and always seem to be ahead of the game.

The Glemham Underwriting team are great to work with. Knowledgeable, responsive and willing to assist to help win new business where they can.

Max Johnson - Johnson Insurance Services Limited

Responsive, supportive service

In an increasingly competitive industry, we all stand or fall by the quality of service we provide. So we do our best to ensure we give you and your clients the service you need.

Everything we do is aligned to delivering the service you expect. We produce all our own documentation – and have earned the reputation of being amongst the quickest and most accurate in the market. We’ve made a considerable investment in developing a highly effective streamlined paperless office – which means the ‘lost file’ is a thing of the past and that our staff can access records at any time, even when out of the office. And we insist that every aspect of service delivery is managed by key team members, so you can always be sure your business is in good hands.

Talk to the decision-makers

It’s a point of principle for us that the brokers we work with can talk directly to our underwriters and senior managers. We’re always happy to discuss your requirements, talk through particular client needs or share our underwriting knowledge and experience.

Claims service

To instigate a claim, or notify any circumstances affecting a policy we’ve provided, please notify the Insurer or their appointed claims administrators.

Insurer's claims details can be found in the schedule or policy wording issued with the policy, or can be found here.

If you’re unsure who to contact, speak to our team on 01728 441441.